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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,502

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 14,473 reviews from Ohio

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5 out of 5 Stars
Would Recommend

As a veteran I’m truly grateful for the support everyone has shown me and my family. Veterans United has uplifted my spirit and I look forward to living in my beautiful new HOME! Thanks you

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Would Recommend

My wife and I want to extend our deepest thank you to all involved with this home purchase. If I knew it was going to be this easy, we would have done it years ago.

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

4 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

I have always heard horror stories about the home buying process, but with Veterans United they made everything as simple as just a push of a button.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

3.5 out of 5 Stars
Would Recommend

The experience to me was good, my only thing that I didn't care for too much was the communication thing. I am a big communicating person, and I feel it just makes things easier.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Another very important part of Brice’s team was Anna Anna Barton professional kind competent knowledgeable never delayed in helping with anything that we needed and we were long distance of course like most people are, but we definitely needed a kind voice and Anna Barton was there as well as the whole team.
R/ Deborah & Jill

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

3.5 out of 5 Stars
Would Recommend

Glad the deal is finally done. Several things happened with the sale that was out of mine and Veterans United’s control. I would say there needs to be an improvement on internal communication within the company. It felt like at some points the team wasn’t on the same page and gave out conflicting information.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Kelsey helped us through the process. She spent tons of time with us on the phone, making sure that we understood. She was so helpful during the whole process even something that she wasn’t involved with we appreciate her so much.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
Photo submission from Janine S.

Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Chris and Eric did great. They took the hassle out of our refinance process. They were quick to respond to our questions, were very knowledgeable, and made this a stress free experience. Thank you so much!

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

3 out of 5 Stars
Would Recommend

I did not like how once our offer was accepted we were passed onto another team member without a heads up after working with our loan officer for a few months. Also, I asked multiple times in the beginning what documents were required but days before closing we were needing more documents and stuff was being waited on until last minute like employment verification and I had to remind them a couple of times that we had already provided documents they were asking for. Overall it was pretty easy but organization skills definitely need improved.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

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5 out of 5 Stars
Would Recommend

Team is been great. Very easy and convenient to work with.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Great Program! Support and Know how from Veterans United Made it All Possible

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Customer Service and Support was provided throughout the whole process. Matt was available all the way! Great job Matt!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

More Reviews

See all 421,502 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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