I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU
Overall experience was good
This entire transaction was smooth throughout. From first looking at homes, then into financing with Veterans United, going thru all the “to dos” that were laid out in front of me & finally closing. Never was there a worry & I couldn’t believe how seamless this process was from start to finish. I’d definitely recommend this organization & will use them again without hesitation in the future.
The best decision I made was to work with Veterans United. The process of buying a home is could be very intimidating but Veterans United made it so easy and convenient. 10/10
Absolutely amazing home buying experience. Thank you to the team for the support and patience.
I feel the communication was very poor , took several calls to get a responce
Response from Veterans United
Hi James,
I'm really sorry to hear that it took multiple calls to get a response. That’s not the kind of experience we want anyone to have, especially during something as important as a home loan. I totally get how frustrating it must’ve felt to be left waiting when you needed answers.
I’d really like my team to learn more about what happened and see where we dropped the ball. If you’re open to it, give us a call or shoot us an email so we can take a closer look. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is in the office from 9 a.m. to 5 p.m. Central Time, but feel free to reach out anytime that works best for you.
Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.
Thanks to guys I can come home after a long day at work to a beautiful home I can call my own!
The Veterans United team has been first class in professionalism, knowledge, and helpfulness through out my first home buying experience. Cannot recommend the team I've got to work with enough.
Everyone has been wonderful, so helpful, and amazing many thanks!!
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I had an absolutely fantastic team and I would like to take a second and thank Kara Truit for her amazing attitude and getting back to me all the time in a timely manner. She was awesome.
Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!
