This is my second time working with Mike—first for buying a home, and now again for refinancing. Through countless texts, calls, and emails, he’s remained punctual, efficient, and calm—even when the paperwork got a bit overwhelming and I wasn’t exactly a ball of zen. Mike handled it all with ease and a friendly demeanor. A true professional!
Thank you for making this challenging season as smooth as possible for us, you have helped us navigate some complex challenges!
Easy and understandable process, would use them again!
I only trust VU as my mortgage broker. They care about veterans and it shows. VU has always made the mortgage underwriting process as painless as possible.Waiting for my next IRRL, through VU, as interest rates drop over the next couple of years.
Ready to see for yourself?
Experience first-hand why 333,379 homeowners give us a perfect score!
The team did great work with all of the documents contacted me as needed and worked quickly to get the job done. Thank you all for a job well done again.
Always a great job and appreciate your patience
Will be using veterans united from here on out. Best customer service from the entire staff I have ever received. Answered all my questions and I felt reassured the entire process. Thank you
Response from Veterans United
Richard, we appreciate your honest review. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.
