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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,746

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 14,545 Army service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Every single person on Heidi’s team was instrumental in me being able to purchase my own home. The positive energy, words of encouragement, hard work, and dedication of everyone involved has been greatly appreciated. Thank you, thank you, thank you!!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Our VA process was a little more complicated than most people but our representative like I said went over and above his job to help with we felt very comfortable with him. Casey Schaefer if we ever buy another house again we hope we can have him again.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

If you are a veteran and you're looking to buy a home , there is no better company There is no better company to work with They truly care about the veteran. Even if you're credit challenged, they will help you get ready to purchase your home. They are an excellent resource for veterans. And they're need to buy quality homes I would not. Be in my new home without veterans united.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

We will always work with Veterans United. We have no complaints. Not even a little!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Overall i had a good experience. I would just advised veterans united to attempt to become more competitive.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Dalton and his team were very attentive and professional . They were very helpful and made this process very clear.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend

As a military veteran I had never previously used my VA loan benefits my wife and I were in the market for our first home in Southwest Florida she was able to find a beautiful home that we wanted to purchase. After starting the process we switched to Veterans United there are many things to be done for the loan but we had access to each individual representative along the way. We are thankful that God blessed us with this beautiful new home and we look forward to all the wonderful memories in the years to come with family and friends!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Exceeded expectations!!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Kollin and Jordan were great! I’ve purchased two homes previously and this was the smoothest purchase I’ve ever made. They didn’t over-deliver and under-sell. I got great advice on my rate, locking right before rates went up. They were always quick to answer their phones or call back and they kept us totally in the loop throughout. I’m writing this review from my lovely new home and am thankful for all of the professionals God sent our way to get us here. Thanks, guys!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

3.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

I have nothing but excellent things to say about this entire experience. This process was seamless with no obstacles at all. We found and closed on our dream home in less than 60 days. Thank you.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend

This was the best experience buying a home I have ever had! I couldn’t recommend all of them enough! They were simply the best!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

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4.5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

I appreciate everyone and all the very kind help they offer. Couldn't be happier. Much thankful and appreciated

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

John, as always, is incredibly helpful! Him and his team are absolute rockstars! When it was time to buy a house again, it wasn't even a question about who I was going with. Because of John, Kara, Kate, Jennifer, and everyone else who works so incredibly hard, I'll always go to Veterans United first for any mortgage needs. They are fantastic ambassadors of the Veterans United brand.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Along with Taylor, Raj, and Vickie, I want to mention Julie Moore. Julie served as my loan coordinator and helped guide and inform me when there were steps I needed to complete throughout the loan process. I never had any questions during the entire process that went unanswered thanks to this team. They put in the extra effort that made me, as a Veteran, believe I was with a team I could trust with such an important process in my life. I cannot thank this team enough for their work! They were all very awesome!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Veterans United and My customer service represenatives Michael Peters and Amber Job where outstanding to work with!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Two weeks before contacting Veterans United, we were turned down and told we would have to wait a year at least before we could purchase a home through the VA by a local mortgage company. I reached out to Veterans United because I had received an email from them. That was in February 2025. Sarah reached out to us and made sure our credit was in order and that my less than 2 years of self employment would meet criteria. Once that was all good, she directed us to Mike and his team and the process was on. Mike and Chad were essential in assuring I had everything needed for underwriting. They were invaluable throughout the entire process and helped us buy our dream home! We closed May 2, 2025! Another great thing about Mike and Veterans United is that they do not stop being there for you after you close. Veterans United treats you like family not just another account number!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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