The entire team was great! Made the process very smooth and were able to explain everything in an easy to understand way.
Blake was amazing. There seemed to be a disconnect with some of the other personnel at Veterans United. It was confusing why so many people had to ask us for the property address during the whole process.
The entire VU team was great. Explained everything I had questions about. I got phone updates or email updates almost weekly.
I won't work with anyone else.
Responsive team and were able to accommodate quick deadlines.
I had been through it all, from denials to approval right up until the morning of closing then a no on that day very demoralizing, but Billy and his team were on it from the first day, they did everything they could, and helped make our family’s dream of owning a home a reality. We are so grateful to them for their hard work and dedication.We could never thank you guys enough.
Tim &. Christy.
My team was amazing. Super friendly and helpful the whole step of the way. Walked me through everything. Answered every question. Was always available. Helped me with some do some research looking for answer when we both didn’t know the full answer. Would 100% recommend to anyone
Overall, our experience with Veterans United was very positive. We did have one thing that didn't go as well as we hoped. We were closing on a sale of a house, buying another and the sellers of the 2nd house were closing on their build all in the same day (waterfall closures). Sale of our home went off no problems, and title agency for home we were buying confirmed funds were wired. It took several hours for Veterans United to fund the purchase of our new home causing us to sit at title agency for several hours which also delayed the third closing.
The whole Veterans United team was the best. I will always go through Veterans United before anywhere else.
I want to thank Eric and his team for making our VA home loan a great experience.
I have bought many homes over the years and Veterans United has been hands down the best buying experience to date, thank you all for an easy transaction.
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I have nothing, but great things to say about Veterans United! Thank you!!
Easy people to deal with.
Easy transaction too.
Recommended(Even our realtor, who has dealt with Veterans United before, says nothing but good things of them.)
I can only think of the positive reasons to choose VU. If you want to feel like there is a whole team working for you, you must reach out to VU.
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
I want to give a shout out to Alison and Jason who are part of my team but were not given any place in this survey to recognize them. I’m giving both of them 10’s also, they are the unsung heroes of this loan process. Thank you for being in the shadows and moving my loan though underwriting and getting me to home plate.
Just wanna say everyone I worked with at veterans united made purchasing a home a breeze and not complicated, I would highly recommend everyone I worked with to someone in the future, Thank you all!
