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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,734

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 1,156 Air Force service member reviews from New Mexico

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5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

When I started the homebuying journey, I wasn’t sure what to expect — but working with Veterans United quickly put me at ease. From the very beginning, I felt like more than just another customer. I was treated with respect, transparency, and genuine care every step of the way.Chris Rohr and Melissa were a dream team. Chris explained everything in simple terms, answered my questions with patience, and made sure I always knew what was happening behind the scenes. Melissa was on top of every detail — professional, proactive, and always one step ahead. They didn’t just process my loan; they guided me like trusted partners and made the process feel effortless.And then there’s Noelle — my Home Buying Concierge. Her energy and support from the start were incredible. She checked in just to see how I was doing, offered helpful resources, and made sure I was connected with everything I needed. That kind of above-and-beyond service really stuck with me.Buying a home as a veteran can feel overwhelming, but Veterans United made it feel empowering. I wasn’t just buying a house — I was securing my future, and they helped make it happen.To any veteran out there: if you’re on the fence, let me be the one to say — go with Veterans United. You won’t regret it.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

This was my second consecutive home purchase with the assistance of Veterans United Home Loans. I hope I never must use them again for a purchase but that's only because I have my forever home. But refinance? In a New York minute, I'll be calling the team at Veterans United. I appreciate their hard work, and transparent communication. They gave a timeline, and they stuck to their end of the deal. We were off by a couple of days, but that was 100% on me. Feel free to pass them the baton. They'll take it and run the race of their lives for you.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
Photo submission from Sylvia J.

Everything worked so well and everyone was so accommodating and exceptional I love the Communication.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

You all made the process simple from start to finish. Yohannes reached out every step of the way and was available anytime I had questions. I can't wait to be apart of this team again in the future. Thank you for all your hard work and dedication and above all for making my family's dream come true!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

What a wonderful team! They truly worked greatly together and made sure I had everything I needed to close expeditiously.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

We had an amazing experience thanks to Josh Schultz at Veterans United and Michelle Thetford, our real estate agent. Josh was professional, responsive, and incredibly knowledgeable—he made the VA loan process smooth and stress-free. Most of his team was excellent, though our experience with Brendan Lindsay was disappointing. Still, Josh’s leadership stood out.Michelle Thetford was phenomenal—sharp, dedicated, and always one step ahead. She made us feel like her top priority and helped us find the perfect home. Both Josh (minus Brendan) and Michelle are true pros. Highly recommend!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
Photo submission from Michael T.

I’d like to thank Veterans United, especially Justin Wilson our loan officer for making it easy and possible for us to secure a house that we really liked in New Mexico.

headshot image of Justin Wilson

Loan Officer: Justin Wilson

NMLS# 2015356

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

I genuinely feel great about my experience. I will always recommend Veterans United.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

I would absolutely recommend using Veterans United for your home buying needs. They help you every step of the way and are always available to explain where you are in the process. I will definitely use them again!!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

A heartfelt thank you to the entire team! We are truly grateful for all the hard work and dedication you put into helping us find our home. It was an absolute pleasure working with you, and my family and I will always remember your kindness and effort. You made our first home-buying experience not only smooth but also truly special. We cannot thank you enough!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

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5 out of 5 Stars
Would Recommend

I can’t say enough great things about Veterans United! As a veteran, navigating the home-buying process can feel overwhelming, but my team made everything seamless. Their expertise, patience, and dedication ensured a smooth experience from start to finish. They went above and beyond to answer all my questions and kept me informed every step of the way. If you’re a veteran looking for a trustworthy and knowledgeable lender, I highly recommend Veterans United!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

VU is absolutely great. They are honest and efficient and work WITH you. 100% recommend VU to anyone.

headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
Photo submission from Leo H.

This was a great experience. I did not expect a lender to put my families interests first but they did through every step of the process. Thank you Veterans United. Thank you for making our dream come true! My family and I love our new home and this wouldn't have been possible without help from the team at VU.

headshot image of Justin Wilson

Loan Officer: Justin Wilson

NMLS# 2015356

5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Lily and Monika were extremely helpful and outstanding to work with! Best overall service I've received to date - extremely professional and an expert in their fields. Made a stressful process extremely easy. Thank you, Lily and Monika!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Overall, a very positive process that got me into my first home!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

More Reviews

See all 421,734 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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