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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,737

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,300 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

There no better company for a veteran to experience their home buying journey with. Veterans United takes the Veteran through the home buying journey with ease and support that can not be compared in quality to any other mortgage lender. They are reliable in every aspect of the word. They make it so easy to get your home without any stress or hassle. They also make sure you get the best care from the beginning all the way to getting your keys in your hand.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Good experience

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

5 Stars ReviewMichelle and her team at the Scott AFB office were amazing.From the moment I we started the loan process I was blown away by the professionalism, friendliness, and attention to detail shown by the entire team. Every aspect of the service exceeded my expectations—prompt responses, clear communication, and a genuine willingness to go above and beyond.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United and I will definitely use them again when I’m ready to buy my retirement home.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

When I first reached out and found everything was going to be over the computer I was a little nervous. But the app and the staff was so easy to work with. I am extremely happy with the team that I was given. From start to finishing they were amazing, and honestly that word doesn't even come close to how I feel about those folks. A big tha k you to veterans united and my team. Thank you so much.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
Photo submission from Abdel V.

Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
Would Recommend

Overall, the entire team scored an "A". There were some financial hiccups at the end, but as I expected, they were handled and dealt with like a pro. Nothing in business always goes without flaws. I could always count on this team to always do the right thing and all the time! Thanks Aaron and Matt for all your expertise and hard work you put in to make my home buying experience fun and memorable.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

The whole veterans united team made the home buying process smooth and stress-free. I would absolutely recommend veterans united to anyone interested in purchasing a home!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Veterans United made buying a home simple and relatively streamlined. Their website was the best, and I could see everything about my home buying experience. I felt really respected and in the loop. I'd recommend them to anyone!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
Would Recommend

Brenda was also great. I go to the library to get online and I needed to fax documents instead of downloading them to your site. It required more work for Brenda and Rich. I was concerned something would become a problem but they both made sure this went smoothly. They were both great. My wife and I now have a BEAUTIFUL retirement home, thanks to Rich and Brenda. Thank you both...

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Our experience was great! The team was very quick with answers and wonderful to work with! Thank you for helping us find our dream home!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I will totally spread the word that Veterans United is where to go.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

I had a great team Emmy and Christina worked seamlessly to help me find my home and secure financing. It was a great experience.

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

I definite recommendation for anyone in the market! My #1 & #2 choice

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

Very streamlined process. It is a bit mind blowing that I bought a house and mostly only used my phone. All of my questions were taken care of, and the app was informative.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

This is my third home buying experience. I’ve never before felt so well informed. Shout out to Lindsay, the home buying economics teacher!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

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